Civic Hall Toronto events showcase examples of civic innovation, and provide opportunities for members to network, learn and work together. Some events are exclusive to members, while others are open to the public.

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March 2020

Civic Hall Toronto Office Hours

March Office Hours with Ratio.City

March 20, 2020 @ 8:30 am - 9:30 am

Join Civic Hall Toronto's first virtual Office Hours to learn how Ratio.City is helping city builders make data-driven decisions. Our monthly Office Hours are casual, drop-in events that are meant to create connections between people inside and outside government. Each Office Hours shines a spotlight on a different organization, government team, or community project. Given recent developments around COVID-19, we'll be conducting this month's Office Hours as an online webinar. Brittany Lee from Ratio.City will present how their tool is…

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April 2020

Member Morning on Successful Remote Work

April 3, 2020 @ 9:00 am - 10:00 am

Join us to discuss tips and tools for successfully collaborating with your team when working remotely. Our Member Mornings are drop-in events meant to provide space for Civic Hall Toronto members to showcase innovative work, discuss common challenges and questions, and share best practices. Given recent developments with COVID-19, establishing remote work practices for your team is more important than ever. For this month’s Member Morning, we’ll be presenting ways for your team to effectively work in a remote and…

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Training: Demystifying Data

April 8, 2020 @ 1:00 pm - 4:00 pm

Curious about how data works and how it relates to your own work as a public servant? Led by Alex Chen, Senior Statistics Advisor with the Government of Ontario, this training workshop will introduce participants to working with data in a government environment. We’ll cover general best practices, tools and techniques related to data management, visualization and privacy, and discuss relevant examples for public servants new to data science or those looking for a refresher to level up their skills.…

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Civic Hall Toronto Office Hours

April Office Hours with MPAC

April 17, 2020 @ 8:30 am - 9:30 am

Join our virtual Office Hours to learn about the innovative work being done by the Municipal Property Assessment Corporation (MPAC). Our monthly Office Hours are casual, drop-in events that are meant to create connections between people inside and outside government. Each Office Hours shines a spotlight on a different organization, government team, or community project. For this edition of Office Hours, staff from the Municipal Property Assessment Corporation (MPAC), will be sharing some of their new projects and goals –…

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Lunch & Learn: Conducting Inclusive Research and Usability Testing Remotely

April 21, 2020 @ 12:00 pm - 1:30 pm

On Tuesday, April 21, we’re hosting a collaborative, open discussion on how a people-first approach to research and testing leads to better insights – putting the ‘us’ in usability testing. Too often, technology products and services that are meant to improve the lives of everyday people are researched, designed and prototyped entirely behind closed doors. This could lead to biased technology that isn’t built for all users in mind. The key to avoid falling into this trap is to engage…

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May 2020

Lunch & Learn: Maximum City’s KidScore

May 7, 2020 @ 12:00 pm - 2:00 pm

Join us to learn how Maximum City is using data to help create happier and healthier neighbourhoods for kids. Developed by Maximum City with kids and experts, the KidScore is both an engagement tool and a metric for evaluating the child friendliness of urban places. In 2019, Maximum City conducted a pilot of the KidScore in nine Toronto communities for the City of Toronto’s Child Friendly TO team. The goal was to engage kids in assessing the child friendliness of…

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Civic Hall Toronto Office Hours

May Office Hours: Open Call

May 14, 2020 @ 1:00 pm - 2:00 pm

Join us to learn more about a new initiative to help government build digital services for residents and businesses during COVID-19. Our monthly Office Hours are meant to create connections between people inside and outside government. Each Office Hours shines a spotlight on a different organization, government team, or community project. For this month’s Office Hours, we’ll be discussing Open Call, a catalogue of open source tools that governments can use to quickly respond to COVID-19. Open Call features apps…

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Training: Introduction to Behavioural Insights

May 26, 2020 @ 9:00 am - 12:00 pm

Whether it's signing up for a new program, paying a fine on time, or sorting waste correctly, many city policy goals hinge on citizen behaviours. If behaviour change is critical to your policy objectives, then insights from the behavioural sciences can be instrumental. Policy makers have a toolkit of tried and true approaches that help them serve the public across domains. But often the outcomes achieved fall short of ideal, especially as programs are expected to do more with less.…

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June 2020

Webinar: Demystifying Digital

June 30, 2020 @ 1:00 pm - 2:00 pm

Demystify "digital" with a straightforward and accessible talk on coding, data, and system design. Led by Adam Simonini, web developer at the Public Health Agency of Canada, this webinar will cover the basics of technical development, as well as important considerations for digitizing a product. Participants will leave with a solid conceptual framework for considering the advantages and limitations of digital transformation in their own work, and the literacy needed for today’s increasingly digital workplace. This webinar will be taking place…

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July 2020

Webinar: User Journey Mapping 101

July 16, 2020 @ 1:00 pm - 2:00 pm

Learn how journey mapping can help you improve the user experience of your product or service. Whether you're in government, the private sector or in civic tech, journey mapping is a powerful tool for understanding how users interact with your product or service. Led by Laura Chang, Strategic Growth Lead at Code for Canada, this webinar will introduce you to user journey mapping, and how you can create your own journey map to uncover user needs and pain points, and…

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Webinar: Introduction to Agile

July 23, 2020 @ 1:00 pm - 2:00 pm

About this Event Join us for a discussion of how you can adopt a lightweight approach to Agile, with simple practices that can help you and your teamwork better together. Agile is an iterative approach to delivering a project, originally envisioned for software development as an alternative to linear project management methodologies. By working incrementally, Agile allows teams to adapt to new challenges as they come up (and they always come up). At their core, Agile projects aim to deliver…

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August 2020

Webinar: Successful Remote Work

August 6, 2020 @ 12:00 pm - 1:00 pm

Join us to discuss tips and tools for how you and your team can work more effectively in a remote and distributed manner. For those of us that don’t have a lot of experience doing so, working remotely can seem very daunting. After all, work forms a major part of who we are - the majority of adults spend most of their waking hours at the office, and our jobs are central to our identities. Between working from home for…

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Training: UX Research I – Applications for Decision-Making

August 18, 2020 @ 10:00 am - 11:30 am

This is the 1st workshop of the two-session series. About this Event This workshop will take an applied case study-based approach to unpack principles of UX Research. This is the first of two training workshops on how to apply the fundamentals of UX research. It will specifically focus on how a UX Research approach could be used to explore the problem space, articulate the problem, and to scope the solution. This webinar is exclusively for MEMBERS ONLY and will be taking place…

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Webinar: Inclusive Research & Testing From Anywhere

August 25, 2020 @ 1:00 pm - 2:00 pm

About this Event Learn a tried-and-true approach to inclusive user research and usability testing in a remote context, and walk away with the confidence to adopt new methods in your own work. Too often, technology products and services that are meant to improve the lives of everyday people are researched, designed and prototyped entirely behind closed doors. This could lead to biased technology that isn’t built for all users in mind. The key to avoid falling into this trap is…

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September 2020

Training: UX Research II – Methods & Tools

September 1, 2020 @ 10:00 am - 11:30 am

This is the 2nd workshop of the two-session series. About this Event The workshop will build on the unpacking of the UX approach and its role in decision-making covered in the UX Research I training. This is the second of two training workshops on how to apply the fundamentals of UX research. It will cover 4-6 research methods that could be applied in multiple contexts and in combination with each other. It will also provide an overview of some tools…

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Webinar: Civic Tech Projects Inside & Out

September 29, 2020 @ 12:00 pm - 1:00 pm

Whether you are new to civic tech or you are thinking of starting your own civic tech venture, this event might interest you! Join us for an interactive 1-hour session with Kim Allen to unpack the steps, challenges, and do's and don'ts of planning and executing a civic tech project. Bringing her wealth of community engagement knowledge, Kim shares her experience working on a number of successful civic tech projects and introduces her latest venture, SafeSupport.chat a virtual platform getting…

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October 2020

Training: Intro to Behavioural Insights for Public Servants

October 1, 2020 @ 10:00 am - 12:30 pm

Whether it's signing up for a new program, paying a fine on time, or sorting waste correctly, many city policy goals hinge on citizen behaviours. If behaviour change is critical to your policy objectives, then insights from the behavioural sciences can be instrumental. Policymakers have a toolkit of tried and true approaches that help them serve the public across domains. But often the outcomes achieved fall short of ideal, especially as programs are expected to do more with less. The…

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Webinar: Using Data in Fundraising

October 15, 2020 @ 12:00 pm - 1:00 pm

Join us for a 1-hour session and learn how Data for Good (DfG) collaborates with Toronto-based charities and non-profits to improve their fundraising strategies with the power of data science! In this webinar, the DfG team is going to showcase some of their recent projects and hoping to recruit more volunteers. So, whether you are a data scientist, or a social scientist or have fundraising experience and would like to learn about this civic tech initiative, this session is right for…

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Webinar: Web Analytics Inside & Out

October 20, 2020 @ 12:00 pm - 1:00 pm

Join us for a 1-hour webinar with an Analytics expert from the City of Toronto to learn how the city is using analytics to monitor traffic, understand our audience, and improve the user experience for its various stakeholders. Led by Amin Ghaemi, this session will walk you through how the technology shifted from historical log-file analysis software that had to be installed from floppy drives to the current state of the market; One that uses JavaScript tracking code, big data…

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Webinar: Using Tech to Reduce Homelessness in Our City During Covid

October 27, 2020 @ 12:00 pm - 1:00 pm

Whether you are a nonprofit/ charity fighting for social justice or a tech designer, this webinar is right for you! COVID has exasperated the inequalities across the city. Since March 2020, more than 3 million jobs have been lost which has made residents more vulnerable to homelessness than ever before. Right now, it takes someone facing homelessness up to 48hours to find critical services. How can we bring these numbers down in a data-driven, precise way? What role does emerging…

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