Our government members are always striving to use technology and design to better serve residents. Get to know some of our members, and discover who you can meet and collaborate with at Civic Hall Toronto.
Toronto Transportation Services
The StreetARToronto (StART) team transforms Toronto streets by working with artists, residents, businesses and other City Divisions to create and celebrate street art in neighbourhoods across the city. Since 2012, StART has completed over 640 works of street, mural and graffiti art, and added art to over 500 traffic signal boxes and cycle track barriers. Thanks to its membership with Civic Hall Toronto, StART uses new digital tools to make street art more discoverable and to streamline the application process for artists.
Toronto Information & Technology
The Open Data team helps make City data accessible to the public, enabling developers, policymakers, academics and civic advocates to draw insights from the data and develop new ways of improving life in Toronto. They also connect with civic tech practitioners using open data to ensure that the data sets being released help solve civic issues and provide the highest public benefit.
Toronto Solid Waste Management Services
Unit For Research, Innovation & the Circular Economy
Solid Waste Management Services serves over 900,000 homes and businesses across Toronto, and is responsible for collecting, processing and disposing of waste in the city. Their Unit for Research, Innovation and a Circular Economy aims to reduce waste and maximize resources through pilot projects, new digital tools and methods and meaningful public engagement, as part of the transition to a zero-waste future.
Toronto Employment & Social Services
Business Intelligence & Analytics
Toronto Employment & Social Services aims to strengthen the social and economic well-being of Torontonians by providing employment services, financial benefits and social supports. Their Business Intelligence & Analytics team is improving internal systems to help caseworkers better support Ontario Works clients.
Toronto Children's Services
Digital Transformation Team
Toronto Children’s Services oversees the city’s licensed child care system, which consists of approximately 76,000 spaces in over 1,000 child care centres. Their Digital Transformation Team is doing award-winning work to make it easier for families to access services, by reducing steps and moving applications online.
Toronto Municipal Licensing & Standards
Policy & Strategy Support
Municipal Licensing & Standards helps keep Toronto safe, vibrant and clean through bylaw administration and enforcement for issues such as business licensing, parks regulations, and animal services. Their Policy & Strategic Support team conducts research and consultations to help develop regulations for new policy areas, including pressing issues like vehicle-for-hire services, short-term rentals, and cannabis.
Toronto Transportation Services
Big Data Innovation
The Big Data Innovation team leverages emerging transportation datasets together with existing City data to develop a new understanding of transportation issues across all modes in Toronto. Their work helps to more easily measure the impact and benefits of policies and solutions such the King Street Transit Pilot and the Vision Zero Road Safety Plan.
Toronto Environment & Energy
Outreach & Engagement
The Environment & Energy Division is working to make Toronto one of the most environmentally sustainable cities in the world through the development and implementation of innovative policies and programs. Their Outreach & Engagement team is working with Torontonians, including the local civic tech community, to reduce greenhouse gas emissions as part of TransformTO, Toronto’s climate action strategy.
Toronto Shelter, Support & Housing Administration
Strategic Policy & Service Planning
The Shelter, Support & Housing Administration Division funds and oversees a full range of housing and homelessness services, including emergency and transitional shelter, street outreach in the downtown core, and housing assistance to help people avoid eviction.
Toronto Economic Development & Culture
Focused on supporting Toronto’s startups and the infrastructure that assists them, Entrepreneurship Services collaborates with incubators, accelerators and business support organizations to make Toronto the best place globally to start and build a business. They are building online resources for entrepreneurs and prototyping new meaningful ways of engaging Toronto’s increasingly diverse business community.
Markham Department of Economic Growth, Culture & Entrepreneurship
The Department of Economic Growth, Culture & Entrepreneurship works to support a thriving and resilient economy in the City of Markham. By engaging with entrepreneurs to identify common challenges and potential digital solutions, they are working to make Markham a “frictionless city” that is more responsive to change and easier to do business in.
Toronto Police Services
Analytics & Innovation
The Toronto Police Service is responsible for delivering policing services to the City of Toronto. Their Analytics & Innovation unit is supporting the modernization of the Service by using human-centered design to implement recommendations from the Transformational Task Force, such as the neighbourhood officer program.
Toronto Information & Technology
Enterprise Applications Solutions
The Information & Technology Division provides leadership in modernizing City services. They partner and collaborate with all City divisions to deliver innovative IT business solutions and a secure, reliable and dependable IT infrastructure in support of City programs and services.
Members at Work
Head to our blog to check out some of the innovative work our members are doing, both inside and outside of government.
“This is really a unique project in a lot of ways. We went in not knowing very much about what was needed and what Indigenous entrepreneurs were looking for.”Nina Gesa
“Connecting with members of the community that we don’t typically have conversations with means we can engage them in our waste diversion programming and ensure it meets their needs.”Annette Synowiec
“Street art projects are such a great, imminently doable tool for communities in the city. StART can work with a community and they can have a mural within a few months.”Carolyn Taylor
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