Putting the ‘us’ in usability
GRIT Toronto offers a usability testing service which connects technology creators from the private, public and nonprofit sectors with diverse and underrepresented communities in the city.
Technology is changing our cities like never before, but too often that technology is conceived, designed, and tested in a way that excludes broad swaths of society.
Inspired by successful initiatives in Chicago and New York, Civic Hall Toronto and Code for Canada are launching GRIT (Gathering Residents to Improve Technology) Toronto. The program will facilitate better, more inclusive and accessible usability testing that engages residents in the creation of the technology that’s meant to serve them.
GRIT is available to anyone who wants to do civic usability testing, and validate their products with a diverse and representative group of residents.
If you’d like to get involved with GRIT Toronto, email firstname.lastname@example.org, or click below to sign up to as a tester or product developer.
Why GRIT Toronto is unique
One question we’ve been getting a lot lately is, “how is GRIT different from traditional market research firms?” To us, the answer is simple: it’s all about people.
We’re assembling a representative pool of testers with a diversity of backgrounds, lived experiences and behaviours.
Respect & accommodation
We connect with testers where they live, we ensure our testing environments are respectful and accessible, and we compensate testers accordingly.
We recruit testers and engage communities one at a time to ensure we build lasting trust and forge meaningful relationships.
Whenever possible, we share out the results of our tests and our processes so others can learn from our experience.