Civic Hall Toronto events showcase examples of civic innovation, and provide opportunities for members to network, learn and work together. Some events are exclusive to members, while others are open to the public.
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Training: Human-Centered Design
July 26 @ 9:00 am - 12:00 pm
This training is an introduction to one of the central principles of modern digital government and civic tech: starting with user needs. It will introduce you to the human-centered design (HCD) process, a flexible and adaptable approach to solving problems by building empathy for the people involved. Also, this training will provide an overview of user research – a core skill and discipline that enables starting with user needs.